Migrating to Magento 2: A Huge Win for Human Touch®
Magento 2
Migration
Custom Module
Integration
Mobile
Responsiveness
Solutions
Industries
Technologies
About the Project
Human Touch® has been a leader in massage chairs and wellness products for over 40 years, continuously pushing innovation in design and comfort. To maintain a secure and scalable e-commerce platform, they needed to migrate from Magento 1 to Magento 2, ensuring stronger security, better performance, and an improved user experience across all devices.
Objectives
- Migrate from Magento 1 to Magento 2 to enhance security and site performance.
- Ensure a seamless transition of product data, customer information, and third-party extensions.
- Improve mobile responsiveness and deliver a better user experience.
- Develop an ongoing support and maintenance plan for continuous optimization.
Challenges
Solutions
OUR MIGRATION TO MAGENTO strategy
Overview of the critical steps that shaped the project’s success and addressed its key challenges.
Migration Planning and Environment Setup
Developed a structured roadmap, set up development and testing environments, and prepared for a seamless transition.
Custom Module & Data Migration
Handled custom module planning, analysis, and development, migrating 36 third-party modules including A3Logics CP shipping, Amasty Xnotif, Amasty Base, Hwg Attributemanager, and Phoenix Moneybooker among others and transferring crucial data.
Security & UX Enhancements
Reinforced site security, improved UX/UI, and optimized for faster load times across all devices.
Project results
The migration to Magento 2 provided Human Touch® with a secure, scalable, and future-proof e-commerce platform, eliminating vulnerabilities and ensuring long-term stability. With 55-57% of traffic coming from mobile users, the improved user experience and performance optimizations boosted engagement and conversions. Enhanced security measures and backend upgrades strengthened the site’s reliability, while ongoing feature updates, security patches, and performance enhancements keep Human Touch® ahead of industry standards. Additionally, improved page load speeds, a streamlined checkout process, and a modernized design have elevated the overall shopping experience for customers.
We work constantly to develop and improve their website, pushing the boundaries of what’s possible with cutting-edge integrations. For example, we recently completed a collaborative project where we provided the support for 3D versions of their massage chairs.
All these efforts have helped us build a strong partnership with their business that we continue to build upon. They are truly an outstanding partner and business.
deliverables
- Seamless Magento 2 Migration: Secure, scalable, and optimized for modern e-commerce needs.
- Mobile Traffic Optimization: Improved UX for 57% of visitors, increasing engagement and conversion rates.
- Stronger Security & Performance: Eliminated vulnerabilities and ensured long-term stability.
- Continuous Development: Regular feature updates, security patches, and enhancements to keep Human Touch® ahead.
- Enhanced Shopping Experience: Improved page load speeds, faster checkout process, and a modernized design.
Spiral Scout has been amazing to work with.
Megan Harvey
Digital Marketing Manager of Human Touch, LLC
OVERALL SCORE
At Spiral Scout, we believe that when it comes to software development and delivery, it’s time for a change.
5.0
SCHEDULING
On Time / Deadline
5.0
QUALITY
Service & Deliverables
5.0
COST
Value / Within Estimates
5.0
NPS
Willing to Refer
