Services

Design, E-Commerce Development, Internet Marketing, IT Outstaffing, Maintenance & Support, Team Development, Technical Co-Founder

Industries

Consumer Products, E-Commerce

Technologies

Google Analytics, Magento
Human touch Migration Magento 2

About the Project

Human Touch® has been a leader in massage chairs and wellness products for over 40 years, continuously pushing innovation in design and comfort. To maintain a secure and scalable e-commerce platform, they needed to migrate from Magento 1 to Magento 2, ensuring stronger security, better performance, and an improved user experience across all devices.

Objectives

  • Migrate from Magento 1 to Magento 2 to enhance security and site performance.
  • Ensure a seamless transition of product data, customer information, and third-party extensions.
  • Improve mobile responsiveness and deliver a better user experience.
  • Develop an ongoing support and maintenance plan for continuous optimization.
migration to Magento

Challenges

Solutions

migration to Magento2

OUR MIGRATION TO MAGENTO strategy

Overview of the critical steps that shaped the project’s success and addressed its key challenges.

Magento 2 migration

Migration Planning and Environment Setup

Developed a structured roadmap, set up development and testing environments, and prepared for a seamless transition.

Magento 2 migration plan

Custom Module & Data Migration

Handled custom module planning, analysis, and development, migrating 36 third-party modules including A3Logics CP shipping, Amasty Xnotif, Amasty Base, Hwg Attributemanager, and Phoenix Moneybooker among others and transferring crucial data.

Magento 2 migration strategy

Security & UX Enhancements

Reinforced site security, improved UX/UI, and optimized for faster load times across all devices.

Project results

The migration to Magento 2 provided Human Touch® with a secure, scalable, and future-proof e-commerce platform, eliminating vulnerabilities and ensuring long-term stability. With 55-57% of traffic coming from mobile users, the improved user experience and performance optimizations boosted engagement and conversions. Enhanced security measures and backend upgrades strengthened the site’s reliability, while ongoing feature updates, security patches, and performance enhancements keep Human Touch® ahead of industry standards. Additionally, improved page load speeds, a streamlined checkout process, and a modernized design have elevated the overall shopping experience for customers.
We work constantly to develop and improve their website, pushing the boundaries of what’s possible with cutting-edge integrations. For example, we recently completed a collaborative project where we provided the support for 3D versions of their massage chairs.

All these efforts have helped us build a strong partnership with their business that we continue to build upon. They are truly an outstanding partner and business.

deliverables

  • Seamless Magento 2 Migration: Secure, scalable, and optimized for modern e-commerce needs.
  • Mobile Traffic Optimization: Improved UX for 57% of visitors, increasing engagement and conversion rates.
  • Stronger Security & Performance: Eliminated vulnerabilities and ensured long-term stability.
  • Continuous Development: Regular feature updates, security patches, and enhancements to keep Human Touch® ahead.
  • Enhanced Shopping Experience: Improved page load speeds, faster checkout process, and a modernized design.

migrating to Magento 2
Human Touch Logo

Spiral Scout has been amazing to work with.

Human Touch, LLC_Megan Harvey

Megan Harvey

Digital Marketing Manager of Human Touch, LLC


OVERALL SCORE

At Spiral Scout, we believe that when it comes to software development and delivery, it’s time for a change.

5.0

SCHEDULING

On Time / Deadline

5.0

QUALITY

Service & Deliverables

5.0

COST

Value / Within Estimates

5.0

NPS

Willing to Refer

Have a Magento development need? Let’s discuss.

John Griffin

John Griffin

Co-Founder, CEO

Anton titov

Anton “JD” Titov

Co-Founder, CTO