IT CONSULTING

Product Discovery: Plan and Build with Confidence

Great software starts with a clear roadmap. Before writing a single line of code, we help you validate ideas, de-risk development, and align strategy with execution. Our product discovery process makes sure your vision is backed by market research, technical feasibility, and a structured execution plan—so you build smarter, faster, and with fewer costly pivots.

Want a proven framework for kicking off your next project? Download our Product Discovery Checklist to get step-by-step guidance on defining goals, prioritizing features, and making data-driven decisions.

Product discovery
PIB Sales logo

Redesign and development for a global bearings distributor


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OUR agency awards and certifications

  • Temporal badge
  • Top Clutch Ai Agents Company 2025 Award
  • Clutch 1000 2025 badge
  • San Francisco Business Times awards 2022
  • Top Clutch Robotics Company San Francisco 2025
  • new york design awards better future winner 2022
  • forbes 2020 Agency Council
  • Top Clutch E-commerce Developers San Francisco 2025

    Real Results from Product Discovery

    From AI-driven platforms to enterprise SaaS products, our team has helped companies de-risk development, reduce costs, and get to market faster.

    • Total deal values

      Salesforce AI Integration for Fortress (Legal SaaS)

      Automated 80% of deal management tasks in Salesforce, cutting manual work and boosting efficiency in legal workflows.

      SALESFORCE INTEGRATION | AI SOLUTIONS | CORPORATE LAW FOCUS
      Link
    • Temporal Development

      Converting a Legacy PHP Monolithic App to Microservices with Golang and Temporal

      Migrated to microservices, reducing deployment time by 60% and supporting 5x more users smoothly.

      TEMPORAL SOFTWARE DEVELOPMENT
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    • CPQ engine Temporal

      Turning Complex Quoting into Controlled, Repeatable Systems

      Implemented CPQ that cut quote turnaround time by 50% and increased sales accuracy, driving higher revenue.

      CUSTOM DEVELOPMENT
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    • Building the world’s largest library of eLearning assets

      Built DAM system cutting content retrieval time by 40%, boosting learner engagement and reducing admin load.

      Digital Asset Management Systems
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    • Consensus preview

      Building an enterprise ready Demo Platform and saving $500k+ each year

      Consensus’s demo platform saved $500K+ yearly with Spiral Scout’s team and won enterprise clients like Oracle and SAP.

      Sales Demo Automation | Application Design and Development
      Link
    • AI-powered system processing children's letters safely

      AI-Powered Privacy Protection for a Children’s Letters Program

      Streamlined a Santa’s letter exchange program with a secure digital platform for anonymous gift-giving. Delivered 30,000+ holiday wishes, boosting efficiency and user trust.

      DATA PROTECTION
      Link
    • Streamlining data processing with AI automation

      Automating data processing for a supply chain company with AI-driven workflows

      Developed automated data workflows that reduced manual effort by 75% and increased processing speed.

      AUTOMATED DATA MANAGEMENT SOLUTION
      Link
    • Chequeout preview

      Enabling fast payments with an online scan-and-go platform

      Integrated Shopify POS, cutting transaction time by 30% and boosting in-store sales with smoother checkout flow.

      E-COMMERCE PAYMENT APP AND INVENTORY MANAGEMENT SYSTEM
      Link
    • ai marketplace platform

      Redesigning & optimizing the world’s leading AI marketplace

      Redesigned site with 40% more user sessions and 35% increase in lead generation through AI-focused UX improvements.

      WEB DESIGN, WEB DEVELOPMENT, MARKETING AND PARDOT SUPPORT
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    • Building a scalable digital asset management system for a leading photography agency

      Delivered a DAM system improving photo retrieval by 50%, speeding asset tagging by 35%, and cutting admin time by 25%, boosting overall efficiency.

      DAM and eCommerce platform
      Link

      Why Leaders Choose Spiral Scout for Product Discovery

      Don’t waste budget on guesses. We combine market research, technical feasibility, and rapid prototyping to ensure your product is built for success – before a single line of code is written.

      Minimize Risk, Maximize ROI

      Identify challenges before they become costly mistakes. Our proactive process validates your concept against real market needs, ensuring you invest only in features that drive engagement and retention. We reduce uncertainty with data-backed decisions.

      User-Centric Validation

      Build what users actually want. Spiral Scout leverages deep user research and feedback loops to validate your assumptions early. This prevents the common trap of building “cool” features that no one uses, ensuring immediate product-market fit upon launch.

      Technical Precision & Feasibility

      We don’t just document ideas, we engineer them. Unlike design-only agencies, our senior engineers define technical feasibility, scalability estimates, and architecture early. We ensure your vision is actually buildable within your budget and timeline.

      Develop Smarter, Ship Faster

      Speed helps you win. Products launched six months late can lose 33% of profits over five years. Our well-defined discovery phase cuts rework and prevents scope creep, ensuring you hit the market fast with a polished MVP.

      AI-Accelerated Market Insights

      Gain a competitive edge faster. We utilize Wippy, our AI orchestration platform, to rapidly analyze competitors and market shifts. This allows us to spot emerging opportunities and position your product for long-term success with speed and precision.

      Proven Results (15+ Years)

      Partner with a team that has delivered. With over 15 years of experience, 460+ successful projects, and a 98% client satisfaction rate, we have a proven track record of turning rough concepts into profitable digital products.

      Key Features: From Idea to Execution

      Our Product Discovery services give you the insights, strategy, and technical direction to reduce costly missteps and speed up development.

      Market Intelligence & Competitor Analysis

      Strategic Product Roadmapping

      Technical Architecture & Stack Selection

      User Research & Persona Validation

      Risk Assessment & Mitigation Strategy

      Proof of Concept (PoC) Feasibility

      Stakeholder & KPI Alignment

      Our Proven Product Discovery Process

      Define Goals & Priorities

      We align your vision with user needs and business objectives, conducting in-depth stakeholder interviews to define core functionalities and feature priorities.

      Validate & De-Risk

      We analyze market trends, competitors, and customer expectations, validating key ideas through prototyping and testing. Products that go through this process see a 65-80% reduction in missed deadlines.

      Deliver a Clear Roadmap

      We provide a step-by-step execution plan—including technical specs, risk management strategies, and cost estimates—so you move forward with confidence and efficiency.

      Product Discovery technologies and tools we use

      • User Research and Customer Feedback Tools
        • Hotjar logo
          Hotjar
        • typeform logo
          Typeform
        • surveymonkey logo
          SurveyMonkey
      • Competitor Analysis and Customer Insights Tools
        • Semrush logo
          SEMrush
        • HubSpot logo
          HubSpot
        • Google Analytics logo
          Google
          Analytics
      • Market Research and Trend Monitoring Tools
        • Google Trends Icon Logo
          Google
          Trends
        • Statista logo
          Statista
        • cb insights logo
          CB Insights
      • Prototyping and Ideation Tools
        • figma logo
          Figma
        • Miro logo
          Miro
        • notion logo
          Notion
      • Roadmapping and Prioritization Tools
        • Jira logo
          Jira
        • Monday.com logo
          Monday.com
        • Asana logo
          Asana
      • AI Assistance
        • Wippy.ai
          Wippy.ai
        • midjourney logo
          Midjourney
        • chatgpt-4 logo
          ChatGPT
        • gemini logo
          Gemini
      • Yellow+Berkeley+and+blue+Skydeck,+letter+D+formed+by+half-moon

        They were a very responsive team — I felt like they were on it at all times.

        Berkeley SkyDeck Sibyl Chen
        Sibyl Chen
        Berkeley SkyDeck, Senior Director, Startup Accelerator
      • They over deliver, pay close attention to detail, listen more than speak and care more than expected.

        Matthew Kenaston
        Matthew Kenaston
        Blue Oak Capital, LLC, Partner
      • PIB Sales

        Working through the discovery phase with Spiral Scout was a delight and straightforward. Spiral Scout’s professional approach was evident from the start.

        Louis Sweeney and Kevin Sweeney
        PIB Sales
      • teacherthrive logo

        They provided me with a clear vision of the final product and its features which included a precise timetable for the deliverables and a detailed breakdown of final costs.

        Melissa Tallman
        Melissa Tallman
        TeacherThrive, M.S. Ed., Reading Specialist
      • Honor Cremations logo

        We’re pleased with how the site looks and also look forward to getting traffic going on the site.

        Honor Cremations
        David Madden
        Honor Cremations, Co-Founder

        Actionable Insights. Delivered.

        Stay in the know with expert takes, emerging trends, and practical strategies straight from the front lines of innovation.

        people working break

        Your questions, answered

        Product Discovery ensures your product idea is market-ready, technically feasible, and strategically sound before development begins. These services bring immense value by aligning your product vision with user needs, business goals, and market demands. It ensures your team avoids wasting time and resources on unvalidated ideas or features. By focusing on the product development discovery phase, product managers and teams can confidently build solutions that deliver real customer value while addressing market challenges.

        One practical approach to evaluate the effectiveness of the discovery phase is by monitoring the cycle time between customer interviews, prototyping, and assumption tests. By tracking the frequency of idea abandonment, you can measure the impact of these activities on your decision-making process during the product discovery phase of development.

        Four steps to measure the value of product discovery:

        • Establish clear organizational goals for the discovery process.
        • Track the progress and outcomes of your research and validation efforts.
        • Assign specific timeframes to individual discovery tasks for better accountability.
        • Conduct retrospectives to refine and optimize the process for future discovery phases.

        The phase results in valuable deliverables that act as a guide for the entire development process. These include:

        • User market research
        • A detailed problem statement that highlights the core challenges.
        • A clear and prioritized product roadmap with actionable next steps.
        • Technical Feasibility assessments
        • Early prototypes or wireframes that validate key ideas.

        After completing, the next step is transitioning into product development. This involves refining the roadmap, finalizing technical requirements, and creating a Minimum Viable Product. By leveraging insights from the discovery phase, you reduce risks and focus development efforts on features that deliver maximum value.

        Validating your idea before full development prevents expensive pivots, missed deadlines, and scope creep, ensuring efficient resource allocation.

        Once we’ve built your roadmap and provide an estimate, this serves as a blueprint for your development. You can take this estimate and documentation and research other development options to be able to compare apples to apples because you have a specific Statement of Work and estimate from our team. If you decide to move forward with Spiral Scout, we move into development—ensuring a seamless transition with clear priorities and risk mitigation strategies.

        This structured process reduces risks, validates concepts, and lays a strong foundation for efficient product development.

        Our product discovery service includes stakeholder interviews, market and competitor research, feature prioritization, risk analysis, and early prototyping. It helps you clarify what to build – and why – before writing a single line of code.

        AI product discovery tools can analyze user feedback, predict market trends, and surface hidden patterns. This shortens research cycles and helps teams make faster, more informed decisions early in the product discovery process.

        Digital product discovery leverages real-time data, collaborative tools, and rapid prototyping to validate ideas quickly. It’s a faster, leaner way to align business goals with user needs – especially for tech-first teams.

        Let’s Build Something Great Together

        WHAT’S NEXT
        1

        Meet the founders

        2

        Tell us your goals

        3

        Receive a proposal/estimate

        4

        Project kickoff

        John Griffin

        John Griffin

        Co-Founder, CEO

        Anton titov

        Anton “JD” Titov

        Co-Founder, CTO