BUILDING A DEMO AUTOMATION PLATFORM
video asset
management
workflow
automation
Enterprise-Level
security
Services
Industries
Technologies
About the Project
Demos are essential in the sales process, but pre-sales teams struggle to meet the increasing demand for personalized demonstrations. Growing a team of solution consultants is costly and time-consuming. Consensus needed a way to automate and scale their demo delivery while maintaining a high level of personalization for each prospect.
Spiral Scout partnered with Consensus to enhance their demo automation platform by integrating advanced workflow automation, strengthening security, and reducing infrastructure costs. These improvements allowed Consensus to attract enterprise clients while saving over $500K annually on infrastructure and development costs.
Objectives
- Enhance the demo automation platform to appeal to enterprise-level clients.
- Develop a scalable and secure system architecture with compliance features.
- Integrate Temporal’s workflow automation capabilities for scalable and reliable video demo processing.
- Reduce third-party costs associated with hosting, storage, and video processing.
Challenges
Solutions
Scalability and System Performance
Consensus’s existing system was not built to handle enterprise-scale demands. As more users adopted the platform, performance slowed, limiting its ability to process personalized video demos efficiently.
Comprehensive System Architecture
Developed a new system architecture design, integrating Temporal’s workflow automation to provide a scalable foundation for processing interactive video demos with precision and reliability.
High Development and Operational Costs
Reliance on third-party video hosting and processing services created significant overhead, making it difficult to scale cost-effectively.
Cost-Effective Platform Optimization
We built an in-house video asset management system that optimized storage, reduced processing costs, and eliminated reliance on expensive third-party services, saving Consensus over hundreds of thousands of dollars annually.
Security and Compliance Requirements
Enterprise clients required strict security and compliance measures to protect sensitive customer data, but Consensus’s existing platform lacked the necessary features.
Enhanced Security and Compliance
We implemented enterprise-grade security protocols, including encrypted data storage, role-based access control, and compliance with GDPR and SOC 2 standards. These upgrades made the platform fully enterprise-ready.
Development Inefficiencies
Consensus faced inefficiencies with their previous development team, leading to high costs and slow feature delivery.
Current Platform Upgrades
Spiral Scout provided a dedicated development team that grew to over 30 team members with structured Agile processes. We cut their development costs by 60% while maintaining the same speed and quality of product releases.
Project strategy
Overview of the critical steps that shaped the Consensus’ success and addressed their key challenges.
System Architecture Redesign
A complete overhaul of the system’s architecture improved performance, enabled workflow automation, and created a scalable infrastructure for future growth.
IT Staff Augmentation
A dedicated team of solution architects and engineers, QA specialists (manual and automation engineers), and a project manager ensured continuous improvement, rapid feature deployment, and cost-efficient development.
Security and Compliance Integration
New security measures and compliance standards were embedded into the system, enabling Consensus to meet the strict requirements of enterprise customers.
Project results
The rebuilt platform allowed Consensus to scale efficiently while saving over $500K annually in infrastructure and development costs. It became enterprise-ready with robust security and compliance features, allowing them to secure larger clients like Oracle and SAP. Moving to Spiral Scout’s engineering team reduced their development costs significantly, ensuring continued platform evolution at a fraction of the previous budget.
Key Impact Points
- Reduced operational costs by eliminating third-party video storage and hosting fees.
- Enhanced security and compliance features, making the platform enterprise-ready.
- Achieved 80% cost savings on development while maintaining high-quality releases.
- Enabled real-time workflow automation for personalized, scalable demo delivery.
We are operating at about a fifth the cost of our previous local dev team while maintaining the quality and rate of development of our products and services.
Geoff Beckstrom
Former VP of Operations of Consens.us
OVERALL SCORE
At Spiral Scout, we believe that when it comes to software development and delivery, it’s time for a change.
4.0
SCHEDULING
On Time / Deadline
5.0
QUALITY
Service & Deliverables
5.0
COST
Value / Within Estimates
5.0
NPS
Willing to Refer
