Solutions

Custom Software & Platform Engineering, E-commerce System Architecture, Mobile App Development, Product Design, Product Discovery, Software Testing Services, Technical Co-Founder

Industries

E-Commerce, Media and Entertainment

Technologies

ECMAScript 5, Facebook API, Google Analytics, HTML5/CSS3, LESS CSS preprocessor, Mailchimp API, MongoDB, Native iOS, Ractive.js, Responsive framework, Spiral Framework, Spiral JavaScript toolklit, Stripe, Video.js
hero_Moment

Client Overview

Moment is an innovative two-sided marketplace that connects fans with influencers through personalized, 30-second video interactions. Designed as a premium platform for personalized content, Moment enables users to request and purchase exclusive video messages from their favorite influencers, fostering direct engagement and meaningful interactions.

To bring this vision to life, Moment partnered with Spiral Scout to develop a responsive web platform and a native iOS app that provided a seamless experience for both buyers and sellers. The solution needed to include secure payment processing, high-quality video sharing, and an intuitive user experience that catered to both influencers and their audiences.

OBJECTIVES

  • Develop a scalable two-sided marketplace with tailored user experiences for buyers and sellers.
  • Build a native iOS app with a smooth and intuitive UI/UX for seamless engagement.
  • Implement secure payment processing via Stripe for hassle-free transactions.
  • Enable video sharing so influencers could create, upload, and deliver personalized videos to fans.
  • Optimize marketplace functionality to handle high transaction volumes and media uploads efficiently.
About project_Moment

Challenges

Solutions

Challenges

Creating a Seamless Experience for Both Buyers & Sellers

Moment had to accommodate two distinct user groups—fans requesting personalized content and influencers managing video requests. Designing an intuitive dual-sided UX was critical to ensure both user types had a frictionless experience.

Solutions

Responsive Design and Native iOS Development

Spiral Scout developed a user-friendly interface that made it easy for fans to search for influencers, submit video requests, and receive responses, while providing influencers with an intuitive dashboard to manage orders, process payments, and upload personalized videos.

Challenges

Accepting Payments

The marketplace required a secure, seamless payment system that allowed users to pay for videos while ensuring influencers received their earnings on time.

Solutions

Secure & Reliable Payment Processing with Stripe

We integrated Stripe Connect, allowing Moment to manage payments, revenue sharing, and automated payouts to influencers while ensuring full compliance with financial regulations.

Challenges

Video Sharing

High end influencers needed an easy way to record, upload, and deliver videos without compromising quality, while the system had to process and store media efficiently.

Solutions

High-Quality Video Sharing & Management

We implemented optimized video encoding and streaming technologies, ensuring fast uploads, smooth playback, and high-quality video delivery without excessive bandwidth usage.

Challenge_Moment

Moment’s Project strategy

Overview of the critical steps that shaped Moment’s project’s success and addressed its key challenges.

Strategy 01_Moment

Collaborative Design & UX Research

Spiral Scout worked closely with Moment’s leadership team to define the ideal user journey for both fans and influencers. Through iterative UX/UI design sprints, we created a visually appealing marketplace that enhanced engagement, ease of use, and streamlined transactions.

Strategy 02_Moment

Custom Development & Feature-Rich Mobile App

We developed a native iOS application alongside a fully responsive web platform, utilizing Swift for iOS development and a MongoDB-powered backend to ensure fast data retrieval and secure transactions.

Strategy 03_Moment

Efficient Video Management & Content Moderation

To ensure high-quality video delivery, we implemented automated content moderation tools, allowing Moment’s team to review and approve videos before delivery while maintaining compliance with platform guidelines.

Results & Impact

Moment’s two-sided marketplace and iOS app launch were a massive success, providing a frictionless platform for influencers to engage with their fans and monetize personalized video content. The seamless Stripe integration, video-sharing capabilities, and optimized user experience positioned Moment as a pioneer in the personalized content space.

* Enhanced user engagement with responsive design and video sharing capabilities.
* Facilitated secure transactions with integrated payment systems.
* Successfully connected fans and influencers through personalized content.

key outcomes

  • 4x increase in user engagement within the first six months of launch.
  • 98% transaction success rate with Stripe Connect integration for secure payments.
  • Seamless video-sharing experience, allowing influencers to quickly record and deliver content.
  • Scalable infrastructure that supported thousands of video requests with zero downtime.

Results_Moment
Moment logo

The team is full of world-class web and mobile developers with very innovative skills in problem-solving. Can’t wait for the opportunity to work together more.

Michael

CEO and Founder of Moment


OVERALL SCORE

At Spiral Scout, we believe that when it comes to mobile development and design, it’s time for a change.

5.0

SCHEDULING

On Time / Deadline

5.0

QUALITY

Service & Deliverables

5.0

COST

Value / Within Estimates

5.0

NPS

Willing to Refer

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