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Website Support and Maintenance Services

Website Support & Maintenance Services

Does your website look great but constantly give your visitors technical trouble? From slow loading speeds to server errors, broken links, or images not rendering, common website hiccups are a sure-fire way to drive your customers straight into the arms of your competition.

Spiral Scout provides custom website maintenance and support services to companies around San Francisco, CA and the U.S. Our software specialists and DevOps team are dedicated to making sure your online business and software runs smoothly and has 100% uptime. As your partner, our web development company provides you with a custom website maintenance plan that helps your business deliver a secure, fast, and seamless online presence. 

 

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Custom Website Support Services in San Francisco

Break-Fixes

When an issue with your website is identified, you can count on Spiral Scout to respond and fix it quickly. As a website maintenance and software development company, Spiral Scout’s vast expertise in helping businesses manage legacy and older websites means you get the website support that goes beyond simply patching up bad code. 

You get comprehensive website ...

Incident Response

Any incident which impacts the underlying infrastructure of your web application requires a swift and tactical response to mitigate risk and get your site back online and operating normally again. If and when something goes wrong on your website (i.e. a server outage, file storage failure, or DNS error), you can rely on a responsive and experienced partn...

/ Technologies we use

Why Partner with Spiral Scout for Website Maintenance?

01
Rich and Versatile Expertise

Spiral Scout has been providing custom web and mobile app development for companies in California and nationwide for over 9 years and we have found that our rich and versatile technology experience translates across traditional web support lines. In addition to building and maintaining websites from the ground up, our talent is also frequently tapped to augment existing engineering teams or to ta...

02
Transparent and Flexible Pricing

At Spiral Scout, we know maintenance needs vary greatly from one web application to the next and what might be a small security patch for one company could be a much larger legacy code refactorization for another. Our different levels of technical support and website maintenance plans each represent a specific combination of skills, (hu)man-hours and tools.

Ba...

Quick facts

42
Current number of applications we are monitoring
84
Total minutes of downtime for all websites in 2021
1,103,760+
Total hours spent monitoring clients websites
99.98%
Uptime of websites we monitor

“Fixing incidents quickly reduces the impact such issues have on the system’s performance and our client’s business. However, when providing custom support and maintenance services, our main priority is taking proactive measures first around administering and monitoring the system, as this helps prevents incidents from happening in the first place“

Anton “JD” Titov CTO of Spiral Scout

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